Protecting Your Privacy with Integrity

Privacy Policy

At Community Computers, we prioritise your privacy and are committed to safeguarding your personal information. Our privacy policy outlines the measures we take to ensure your data is handled with care and transparency.

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Data Collection

Understand what information we collect and how we use it to enhance your experience.

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Your Rights

Explore the rights you have regarding your personal data and how to exercise them.

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Security Measures

Discover the steps we take to protect your information from unauthorised access.

Read Full Policy

Why Our Privacy Policy Matters

At Community Computers, your privacy is a priority. This policy is designed to clearly explain how we collect, use, and protect your personal information when you engage with our services. It is fundamental to our commitment to transparency, accountability, and trust.

We recognise that in today’s digital world, protecting personal data is essential. That’s why we maintain strict privacy practices and uphold the highest standards when handling your information.

Understanding our approach enables you to make informed choices and ensures you feel secure while interacting with us.

Types of Personal Information Collected

Information We Gather from Our Users

We collect personal information to enable us to meet our contractual obligations, deliver our services effectively, and improve your experience while using our website.

How We Utilise Your Data

We process your information for purpose based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use the information we collect or receive:

Enhance user experience by understanding your preferences and tailoring our services
Improve our operations through data-driven analysis and feedback
Ensure compliance with legal and regulatory obligations
Protect our systems by maintaining security and detecting fraud

We use your data responsibly — always with purpose, care, and transparency.

Our Commitment to Data Security

At Community Computers, we take data security seriously. We implement appropriate technical and organisational measures:

Secure, solid-sided vehicles and DBS-checked staff
Security cages and locked storage
Certified data wiping (e.g. ATA Secure Erase, DoD 5220.22-M)
ISO 9001 certified processes
T11 exemption and Waste Carrier License compliance

Data security is not just a legal obligation — it is a core part of our mission to deliver responsible and ethical I.T. recycling.

Privacy Policy FAQs

Community Computers is a project of Renewal North West, a registered charity based in Stockport, UK. We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Below are some common questions about our privacy practices and how we handle your data.

Who are Data Controller?

Community Computers (Renewal North West)
61 – 63 Shaw Heath, Stockport, SK3 8BH
ICO Registration Number: Z3395276

What personal information do you collect?

We may collect and process the following types of personal data:

Name, job title and contact details (email, phone number)
Organisation name and address
Collection site details
Device serial numbers and asset tags
Any personal data stored on donated devices (prior to data erasure) but never accessed.
Internet Protocol (IP) address and/or browser and device characteristics is collected automatically when you visit our Website.

What is lawful basis for processing?

We process your data under the following lawful bases:

Consent: When you voluntarily submit information via our website or forms
Contract: To fulfil our agreement to collect and process IT equipment
Legal obligation: To comply with waste management and data protection laws
Legitimate Interests: To improve our services and ensure secure data handling

How is my data used?

We process your information for purposes based on legitimate business interests and the fulfilment of our contractual obligations, including:

Arranging and confirming IT equipment collections;
Issuing data destruction certificates;
Maintaining audit trails for regulatory and certification compliance (e.g. ISO 9001, ADISA);
Contacting you in relation to your donation, enquiry, or service request;
Anonymising and analysing data for reporting, monitoring, and impact measurement;
Executing contractual agreements for the purchase of IT equipment from us;
Delivering our charitable objectives, including the provision of free devices to individuals and community groups/organisations in need.

How do you protect my information?

We implement a variety of security measures, including encryption and access controls, to safeguard your personal information.

Can I access or delete my personal data?

Yes, you have the right to request access to your personal data or request its deletion by contacting us directly.

Do you share my information with third parties?

We do not sell or rent your data. We may share your information only when necessary to fulfil legitimate business interests or to comply with applicable laws and regulations, including our legal obligations and regulatory requirements.